{"id":494,"date":"2022-10-17T13:01:49","date_gmt":"2022-10-17T13:01:49","guid":{"rendered":"https:\/\/help.webtechiewp.com\/?page_id=494"},"modified":"2026-02-15T15:27:43","modified_gmt":"2026-02-15T15:27:43","slug":"assistance","status":"publish","type":"page","link":"https:\/\/help.webtechiewp.com\/assistance\/","title":{"rendered":"Assistance"},"material":{"rendered":"\n

Submit a Request<\/h2>\n\n\n\n

Please use the reach form below to request assistance. We aim to review your inquiry promptly and respond within 2-3 hours. If you have some questions related to promotion or advertizing opportunities, please reach us directly via a form below.<\/p>\n\n\n\n

However, during peak times, response times may extend up to 24 hours due to the volume of requests in queue.
Thank you for your patience and understanding.<\/p>\n\n\n\t\t

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Item Assistance DOES<\/strong> include:<\/p>\n\n

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  • Availability of the assistance crew to answer questions<\/li>\n\n\n\n
  • Answering technical questions about the item\u2019s features<\/li>\n\n\n\n
  • Assistance with reported bugs and issues<\/li>\n\n\n\n
  • Help with included third party assets<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t
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    Item Assistance DOES NOT<\/strong> include:<\/p>\n\n

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    • WordPress customization approaches (paid approach)<\/li>\n\n\n\n
    • WordPress installation approaches (paid approach)<\/li>\n\n\n\n
    • Hosting, server environment, or software<\/li>\n\n\n\n
    • Help & Assistance for non-bundled 3rd party WordPress plugins<\/li>\n<\/ul>\n\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\n\n\n
      <\/div>\n\n\n\n

      Working Hours (Mon-Fri): 10 A.M \u2013 8 P.M. GMT<\/strong> (the assistance is limited on weekends)<\/p>\n\n\n\n

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